Frequently asked questions

In most cases, if it's on your land (not a council nature strip), you don't need council approval.

As long as the land is nearly flat and there's access to power nearby, it should be fine.

No, we don't use solar-powered LED trailers. If there's no power on site at all, we can connect you with one of our solar LED trailer partners.

Yes. We'll give you the screen resolution to design at.

Yes, we're happy to design ads for your LED screen.

Yes, we can deliver on almost any day, ideally with a few business days' notice.

Yes. We always use wheel locks and tow ball locks, and sometimes a chain or cable lock.

Products you can buy online show their price before and after GST, and GST is added at checkout. Sportal scoreboards show Price on call: Sportal quotes those.

We offer a 5-year warranty on all our LED parts, as long as they are properly maintained and serviced annually.

Pixel pitch is the distance between the centres of two neighbouring LEDs, in millimetres. P3 means 3 mm apart, P10 means 10 mm. A smaller pitch packs in more pixels, so the picture stays sharp up close, and it costs more per square metre.

A handy rule: the closest comfortable viewing distance in metres is about the pitch in millimetres. A P3 screen looks sharp from about 3 m, a P10 from about 10 m, and both look their best from two to three times that distance. Roadside signs can use a larger pitch because they're read from further back.

Outdoor screens are sealed against rain and dust and run much brighter so they stay readable in full sun. Indoor screens are dimmer and usually have a finer pitch for close viewing. An indoor screen shouldn't be used outside.

Yes, if it's an outdoor screen. Outdoor LED typically runs at 5,000 nits or more, against roughly 500 to 1,500 nits for indoor screens. Brightness can be turned down at night so the screen doesn't glare at drivers or neighbours, and councils often set night-time limits.

LEDs are typically rated for around 100,000 hours before they fade to half brightness. In practice, good ventilation and regular servicing matter more than the rating.

Work back from the viewing distance and the space you have. Text should be readable from where most people will see it, so a sign read from across a car park or a road needs a bigger screen than one read at a shop counter. Call us with the spot and we'll suggest sizes.